Question 1

Is it legal to use a virtual address for company registration?

Accepted Answer

Yes, a virtual office address can be used as your company's registered address in Spain. The provider must be registered for anti-money-laundering (AML) purposes with the relevant authorities, and the address must be staffed. PO boxes are not allowed as a company address, but a virtual office solution like ours meets all requirements.

Question 2

What does a virtual office cost?

Accepted Answer

Pricing depends on the plan and which services are included. Contact us for current pricing for your business needs.

Question 3

Can I receive packages?

Accepted Answer

Yes, we receive packages on your behalf. You can either pick up packages by appointment or have them forwarded. For forwarding, you only pay the actual shipping costs (postage + handling fee).

Question 4

How quickly can I get started?

Accepted Answer

Your signup can typically be approved within a few hours on weekdays. Once approved, you can immediately register the address as your company's registered address with the authorities.

Question 5

What happens to my mail?

Accepted Answer

We receive all mail on your behalf. Your mail is scanned and uploaded to your personal dashboard, where you can see it immediately. You can also choose to pick up the mail physically or have it forwarded for the cost of shipping.

Question 6

Can I use the address on my website and business cards?

Accepted Answer

Yes, you may freely use the address on your website, business cards, invoices, and all other business communication. That's the whole point of a virtual office.

Question 7

What's the difference between a virtual office and a PO box?

Accepted Answer

A PO box is only for receiving mail and cannot be used as a registered company address. A virtual office is a real staffed address that can legally be registered as your company's address, and where you can also receive guests if needed.

Question 8

¿Cuál es la diferencia entre vuestros planes?

Accepted Answer

El plan Bronce incluye una dirección comercial y la recepción de correo, que recoges tú mismo. El plan Plata añade escaneo de correo dos veces por semana y notificaciones por email. El plan Oro ofrece escaneo diario, reenvío de paquetes y soporte prioritario.

Question 9

¿Cuánto se tarda en empezar?

Accepted Answer

Puedes crear tu cuenta en solo unos minutos. Una vez completado el pago, puedes usar la dirección de inmediato para el registro de la empresa ante las autoridades. Los cambios de registro se tramitan normalmente en 1-2 días laborables.

Question 10

¿Puedo obtener una factura?

Accepted Answer

Sí, recibes automáticamente una factura por email tras cada pago. También puedes descargar todas las facturas desde tu cuenta.

Question 11

¿Qué pasa si cancelo?

Accepted Answer

Puedes cancelar en cualquier momento sin permanencia. Tu suscripción continúa hasta el final del periodo pagado. Después, recuerda cambiar el domicilio social de tu empresa en el Registro Mercantil.

Question 12

¿Estáis inscritos en el registro de prevención de blanqueo?

Accepted Answer

Sí, estamos inscritos ante las autoridades competentes como proveedor de servicios de dirección. Es un requisito para ofrecer direcciones virtuales para el registro de empresas en España.

Question 13

¿Puedo usar varias direcciones?

Accepted Answer

Actualmente solo ofrecemos una dirección en Sotogrande. Si necesitas direcciones en varias ciudades, contáctanos para que encontremos una solución.

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